Refunds

Purchases of Renewal Option are processed by Paddle.com Market Limited ("Paddle"), which acts as the merchant of record for every order. Refunds are handled under Paddle's refund policy and Paddle's buyer terms, which apply to every purchase.

Nothing in this policy limits any right to cancel, withdraw, or receive a refund that you have under the consumer protection laws that apply to you.

You can request a refund in either of these ways:

• through the link in the receipt Paddle emails you, or at paddle.net; or
• by emailing us at support@renewaloption.ca with the email address on your account and your Paddle order number (it is on your receipt). We will pass your request to Paddle.

Approved refunds are returned to your original payment method.

Every analysis includes a free preview. Before paying anything, you see your lease grade, the overall verdict, your top negotiation point, and the headline of any serious term found in your document, so you can decide whether the full report is worth buying. You are only ever charged to unlock a report that has already been produced.

The report returns to its free preview. Your document, your questionnaire answers, and your analysis are not deleted, and you can unlock the report again later by purchasing it.

If something went wrong with your purchase or your report, please contact us at support@renewaloption.ca. We aim to respond within 3 business days.